CARE & MAINTENANCE
TAKE CARE OF YOUR STONE.
IT'LL TAKE CARE OF YOU FOR A LIFETIME.
You made a good investment. Here's how to protect it. The good news — most stone surfaces are tougher than people think. A little common sense and a few simple habits are all it takes to keep your countertops looking exactly like the day they were installed.
REGULAR CLEANING
Day-to-day, keep it simple.
Most spills — coffee, juice, wine, olive oil, soda, food coloring — wipe right up with any standard multi-purpose cleaner or mild dish soap and warm water. Dry with a soft cloth or paper towel and you're done.
Prefer something more natural? A 50/50 mix of white vinegar and water works great. Just rinse after.
The golden rule: wipe spills up before they dry. That's really it.
STUBBORN STAINS
Something dried on? No panic.
Grab a non-abrasive scrub pad — a 3M Scotch-Brite works perfectly — with a small amount of mild soap or stone cleaner. Work it in a circular motion, rinse thoroughly, and dry. Don't go straight to the heavy stuff first.
For hardened food, gum, nail polish, or paint: a plastic scraper will lift it right off. If you use a metal blade and it leaves a grey mark, a regular scouring pad takes care of it. Rinse and you're good.
WHAT TO AVOID
A short list of things that will actually cause damage.
Quartz and natural stone are tough — but not invincible. Keep these away from your countertops:
- • Oven cleaners and grill cleaners
- • Paint removers or furniture strippers (especially anything with trichloroethane or methylene chloride)
- • Floor strippers and oil soaps
- • Drain cleaners and toilet bowl cleaners
- • Battery acid and dishwasher detergent applied directly
If any of these make contact, rinse immediately and thoroughly with clean water. No drama — just act fast.
HEAT
Use a trivet. Every time.
Quartz and most stone surfaces can handle ambient heat just fine — but setting a hot skillet, crock pot, electric frying pan, or toaster oven directly on the surface is a different story. Always use a trivet or hot pad. It takes two seconds and saves you a headache.
SCRATCHES
Your stone is harder than you think.
Quartz is slightly less hard than granite or quartzite and can scratch if not careful. We've seen scratches happen when people aren't careful. Use a cutting board for food prep — it protects your surface and your knives.
HIGH TRAFFIC AREAS
For commercial installs or busy floors.
- • Sweep or dust mop daily with a clean, dry mop or soft-bristle broom
- • Spot treat spills immediately with a damp cloth and mild soap
- • For larger areas, a slow-speed floor buffer works well — just rinse thoroughly after to keep the shine
Stick to recommended products. Mixing chemicals on stone surfaces is never a good idea.
Perma-Treat
Sign Up
Perma-Treat™ is a professional-grade treatment that protects your countertops from stains for up to 25 years.
Official stance: quartz should be sealed by a professional Perma Treat technician or by purchasing a Perma Treat package through RBG Surfaces
Thank you for trusting RBG Surfaces with the continued care of your countertops!
Please review each section carefully before submitting your information.
WHAT IS PERMA TREAT?
Perma Treat provides a professional countertop and surface cleaning and sealing surface. Their lab-engineered, PROPRIETARY process is designed to revitalize and permanently protect stone and tile surfaces.
Utilizing advanced nano-technology, Perma Treat delivers deep cleaning, enhanced hygiene, and a long-lasting barrier against stains — protecting granite, quartz, ceramic, marble, other natural surfaces, and more.
Warranty Program BENEFITS INCLUDED:
- Permanent stain protection (no need for reapplication)
- Improved surface hygiene and reduced bacteria build-up
- Easier daily cleaning, less smearing, and long-lasting shine
- Lifetime guarantee for residential indoor surfaces while you own the home (Commercial use warranty limited to 1 year)
- Outdoor applications include 2 year warranty only
- Coverage for material purchased exclusively from RBG Surfaces
WHAT'S NOT COVERED:
- Damage due to misuse (scratches, impact, heat, etching)
- Stains from chemicals, paints, caulk, permanent markers
- Wear resulting from neglect or unapproved cleaners
- Cosmetic imperfections such as chips or cracks
- Repairs or replacements of damaged surfaces
- Excludes indirect or consequential damages
- Warranty is non-transferable
- In the case of filing a claim, liability is limited to reapplication or remediation cost
YOUR RESPONSIBILITIES:
By enrolling, you agree to:
- Contact Perma Treat at least 2 business days before your scheduled countertop installation date
- Allow technician access for treatment
- Clean up spills promptly
- Use only manufacturer-approved cleaning products
- Avoid abrasive cleaners, bleach, or acidic chemicals
- Retain original invoice and proof-of-service documentation for claim to warranty use
WARRANTY PLANS
Standard Plan
- Covers application to Granite and Quartz products up to 100 square feet of standard installation
- Paid with material purchase
Premium Plan
- Covers application to Quartzite, Dolomite, and Marble products of standard installations over 100 square feet
- Paid with material purchase
How does the program work?
1. RBG SURFACES SENDS YOUR APPLICATION TO PERMA TREAT
When you fill out and pay for your warranty, your information will be forwarded to Perma Treat. A representative from Perma Treat will contact you regarding your project and the anticipated install date.
2. When you have a confirmed installation date, call Perma Treat to schedule your service
Perma Treat will coordinate services based on your installation date. Notify Perma Treat no later than 2 business days before your scheduled installation. NEITHER RBG SURFACES NOR PERMA TREAT WILL BE RESPONSIBLE FOR STAINS OBTAINED AFTER INSTALL BUT BEFORE THE TREATMENT.
3. PERMA TREAT SEALER after application Cure time — DO NOT USE YOUR COUNTERTOPS FOR 24 HOURS
Perma Treat will apply to the material, their U.S.-developed nano-sealer which deeply penetrates and bonds with the surface creating an invisible, permanent barrier to guard against future spills and stains.
4. ENJOY CARE FREE COUNTERTOPS
This treatment includes a written guarantee: if the seal ever fails under normal use, Perma Treat will reapply it at no cost.
AUTHORIZATION:
By completing and submitting this form, with payment, you:
- Acknowledge that you have read, understood, and agreed to all terms
- Understand that protection is valid only under proper use and maintenance
- Authorize RBG Surfaces or Perma Treat representatives to contact you for confirmation and scheduling
- Understand there are no replacements
START YOUR PROJECT
SKIP THE
MIDDLEMAN.
GET YOUR FULL INSTALL ESTIMATE
No need to go through a fabricator. Inquire directly for a full installed estimate.
OUR YARD
5103 N Sawyer Ave, Garden City, Idaho 83714
HOURS
Mon – Fri: 9:00 am – 5:00 pm
Saturday: 10:00 am – 3:00 pm
DIRECT LINE
208-508-1918